Refund Policy

We have a 15-day return policy: you have 15 days after receiving your item to request a return.

Eligibility

To be eligible, the item must be in the same condition you received it — unworn, unused, with tags and in its original packaging — and you will need your order number or proof of purchase.

Custom and made-to-measure items

Because every garment is made to order, items made to your own measurements or with custom options (colour, hardware, personalisation) cannot be returned or exchanged unless they arrive damaged, defective or different from what you ordered. Sale items and gift cards are also non-returnable.

How to start a return

Email info@leathertaboo.com with your order number and the reason for the return. If the return is accepted we will send you instructions on how and where to send the package. Items sent back without first requesting a return will not be accepted.

Damaged, defective or wrong items

Please inspect your order on delivery and contact us within 7 days if the item is defective, damaged or not what you ordered, so we can evaluate the issue and make it right.

Exchanges

The fastest way to get the item you want is to return the item you have and, once the return is accepted, place a new order.

European Union 14-day cooling-off period

If your order is shipped to the European Union you have the right to cancel or return it within 14 days for any reason, subject to the same condition requirements above.

Refunds

We will notify you once we have received and inspected your return and tell you whether the refund is approved. Approved refunds are issued to your original payment method within 10 business days. If more than 15 business days have passed since approval, contact us at leathertaboo@gmail.com. See also our Shipping Policy.